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Pre-orders let you place an order when our instant stock runs out. Your order is queued and delivered from our daily delivery capacity, in batches spread over the scheduled days.

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When an order becomes a pre-order

There is no separate pre-order screen — the checkout handles it automatically on step 1 (Amount):
  • Your quantity exceeds current stock — the part that fits in stock ships instantly, and the rest is scheduled. This is a hybrid order.
  • Stock is 0 — the banner reads “Out of stock right now. Every order is a pre-order, delivered from our daily capacity.”
  • Pre-orders are closed — occasionally the store pauses pre-orders entirely (“Pre-orders are closed right now”), in which case only in-stock amounts can be ordered.
Checkout step 1 with an amount above stock — the delivery panel shows instant and scheduled batches

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How the delivery estimate works

As you change the amount, the Delivery panel in the right column updates live:
  • Instant — “Today XM Instant”: that portion is delivered immediately after payment.
  • Pre-order — dated rows like “Sep 28 400M Pre-order”: each day’s batch, up to our daily capacity.
Each market ID row on step 2 is tagged Instant, Pre-order, or Split, so you know exactly which listings fill when.

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After placing a pre-order

  1. Complete payment as normal — pre-orders are paid up front like any order.
  2. Your order enters the delivery queue.
  3. Track progress on the order details page — it shows “XM of YM delivered” and the next scheduled batch.
  4. You get an email when delivery completes.
Pre-orders show a Pre-order (or Hybrid) tag in your order history, and partially filled orders show the Partially delivered status.

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Pricing

Pre-orders use the same per-million price and pack discounts as instant orders — you keep the discount even though delivery is scheduled.
See How to order for the full ordering process.