> ## Documentation Index
> Fetch the complete documentation index at: https://docs.radiumstore.org/llms.txt
> Use this file to discover all available pages before exploring further.

# View your order

> Access and understand your order details page

The order details page shows everything about a single order — live delivery progress, the tracking timeline, market IDs, receipt, and support links.

## Accessing the order page

There are three ways to open it:

* **From the confirmation page** — after payment completes, the confirmation screen links to **Track order**.
* **From email** — the confirmation email includes a tracking link. These links carry an access key, so they work even on a device where you are not logged in.
* **From the dashboard** — open **Orders** and click any order, or use the search palette (Ctrl+K) to jump straight to it.

<img src="https://mintcdn.com/rightspot/F6D-vKaHwrEyetH5/images/order-detail.png?fit=max&auto=format&n=F6D-vKaHwrEyetH5&q=85&s=d99ac86627f18f040dc9005aa6272992" alt="Order details page showing status, progress, and order cards" width="1440" height="900" data-path="images/order-detail.png" />

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## Page layout

### Order header

The hero at the top shows:

* **Status pill** — the current state (Processing, Partially delivered, Delivered, Awaiting payment, etc.)
* **Type tag** — Instant, Pre-order, or Hybrid
* **Placed date** and a headline like "300M Pokécoins" with a delivery summary
* **Complete Payment** button if the order is still unpaid — it takes you back to the payment step
* **Copy market IDs** button once the order is paid

<img src="https://mintcdn.com/rightspot/F6D-vKaHwrEyetH5/images/order-detail-full.png?fit=max&auto=format&n=F6D-vKaHwrEyetH5&q=85&s=088e63cc400008cce7b591f80fd23aaf" alt="Full order details page with market IDs, activity timeline, receipt, and details" width="1425" height="1667" data-path="images/order-detail-full.png" />

### Progress

For orders being delivered, a progress bar shows **"XM of YM delivered"**, plus **"n of m market IDs filled · 50M per ID"** and, for scheduled orders, the next batch date.

### Stat cards

* **Delivered** — how much has been sent so far
* **Remaining** — how much is still queued, with the final scheduled date
* **Paid** / **Amount due** — the payment total and method
* **Expires in** / **Last update** — time left to pay (unpaid orders) or when the order last changed

### Market IDs

One row per market ID in the order: the ID (with a copy button), its amount, whether it is the Instant, Pre-order, or Split side of the order, and its own status — e.g. "Delivered · Sep 26" or "Scheduled · Sep 29".

### Activity timeline

Every status change with a timestamp — order placed, each delivery batch ("50M delivered (300M total)"), delays, and completion. This is the same timeline described in [Tracking statuses](/statuses).

### Receipt

A receipt-style card: Pokécoins × price per million, pack discount, **Processing fee: Free**, total paid or due, payment method, and the payment ID with a copy button.

### Details and help

* **Details** — placed/updated timestamps, your Discord handle, and your email.
* **Help** — "Problem with this order?" links to our [Discord server](https://discord.gg/TfKV8Xeh2r); support can look the order up by its number.

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## Real-time updates

The page refreshes its data automatically about every 5 seconds — status, progress, and the timeline update in place until the order reaches a final state. No reload needed.

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Learn about the different statuses in [Tracking statuses](/statuses).
